The online lender MYJAR has been announced as the winner of the Best Contact Centre Team at the prestigious Credit Strategy Collections & Customer Service Awards, beating the likes of Three Mobile and HMRC.
MYJAR is an innovative financial services company that provides simple, straightforward online loans of up to £3,600 for up to 12 months.
As winners of this highly-contested category, MYJAR demonstrated how customer service makes a key contribution to the business and a big difference to the customer experience with excellence displayed in all aspects of its operations. MYJAR’s excellent customer service is a key reason why thousands of their customers have rated them via the independent review site Trustpilot, resulting in a score of 9.3 out of 10.
The Best Contact Centre award demonstrates how MYJAR are putting their customers first in every aspect of their operations. The judges praised MYJAR for the customer-centric culture they have built. Head of Customer Operations Risto Proosa said:
“It is a proud moment for MYJAR and for Customer Operations to be recognised for the effort we make every day as a team. I believe the success of Customer Operations is based on respect, support, trust and team work thus the credit for winning this award goes to the whole team”.