Norwich – Ely rail passengers to be protected by fare caps

Train passengers travelling between Norwich and Ely will benefit from their fares being capped following a CMA investigation.

Earlier this year, Abellio was awarded the East Midlands rail franchise by the Department of Transport. The Competition and Markets Authority (CMA) subsequently reviewed whether any competition issues arose from this award as part of its mergers work.

This investigation identified competition concerns on the Norwich and Ely and Thetford and Ely routes, as Abellio would operate both East Midlands Trains and Greater Anglia, and so provide the only services on this line. The CMA was concerned this could reduce competition, as passengers would have no other rail options, which could lead to higher fares. The CMA has found no competition concerns on the other routes Abellio would operate.

After careful consideration, the CMA has now accepted proposals from Abellio, called Undertakings in Lieu, to overcome its concerns. These measures include inflation-linked fare caps on advance fares on the Norwich to Ely route, and on all unregulated fares on the Thetford to Ely route. The operators have also agreed to maintain the availability of advance fares on both routes at existing levels. They will be required to submit regular reports to the CMA to show they are complying.

Colin Raftery, Senior Director of Mergers at the CMA, said:

Thousands of people use this route, so it’s vital they don’t lose out due to reduced competition.

We’ve thoroughly examined Abellio’s proposals to make sure they address all of our concerns, and believe these price caps will protect passengers from potentially facing higher fares.

These measures mean the award of the franchise is able to go ahead without a more in-depth merger investigation, referred to as a ‘Phase 2’ investigation.

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